Appendix 1: Resources for job seekers

While many jobs across Australia have been adversely affected by COVID-19, some areas of the economy have seen an increase in demand. This includes jobs in the health and care sectors, transport, logistics and some areas of retail, mining and mining services, manufacturing, agriculture and government sectors, among others.

To support job seekers in this rapidly changing economy, the government has developed new resources to help link employers and job seekers.

Job Outlook website

Job Outlook is the Australian Government’s online guide to occupations and trends in the labour market. The detailed information and tools on Job Outlook have been supporting people to make decisions about job search, study or training for more than 20 years.

A image of what the home page of the Job Outlook website looks like on a computer monitor

Designed to educate, inform, inspire and enable, Job Outlook assists people at all ages and all stages in their working life to find jobs that match their interests, experience and skillset. In addition to supporting career exploration, Job Outlook is a trusted, reliable, and comprehensive source of information for anyone with an interest in occupations in the Australian labour market. Job Outlook has useful information on more than 1000 occupations, including job tasks, pathways, typical experience and qualifications, required skills, future prospects, and pay.

Skills Match on Job Outlook can help people identify skills from their past jobs, and to get ideas for new jobs that use their skills. Skills Match is also a useful resource to help build a résumé and provides language around skills that can be used in discussions with employers. Many people do not realise the skills they have built in one job can be useful in many other jobs and industries. Skills Match helps users explore transitions they may have not otherwise considered. Skills Match also shows the training or skills a person might need to build on to move into a new career.

Skills Match importantly includes the ability to filter new job ideas by physical demand, so people can explore careers matched to their skillset and experience, and taking into account their physical capabilities. This feature complements the detailed career information on the website. Each occupation profile includes descriptions of the typical work environment, so people can understand the likely physical or social demands they may face in different careers, including physical proximity to others.

Example of the Skills Match web screen on a computer monitor
Screenshot example of COVID information on computer monitor

A dedicated COVID-19 page has been added to Job Outlook to provide targeted information that can help people who have been affected by the pandemic.

As the jobs in demand change and our economy recovers, it is vitally important that people looking for work understand their skills and job preferences. This is especially the case when the future direction of the jobs market is uncertain. The Future Outlook page on Job Outlook provides general information about the future of the labour market. This page has been updated to reflect the current uncertainty.

The Future Outlook page provides information about key industries likely to maintain strong employment levels. This page also encourages flexibility and self-driven job and career search by providing information to support identification of transferable skills, and assisting users to explore their work preferences. Through its linkages to the content on Job Outlook, this page helps people understand:

  • the jobs available now and in the future
  • the skills needed for jobs that interest them
  • their interests and how they like to work.
Female student doing work in front of laptop

Jobs Hub

Jobs Hub enables people to search jobs in demand by location and connect directly to a job vacancy on the Department of Education, Skills and Employment website. It helps job seekers by identifying jobs that require similar skill sets and experience to the job they originally searched for, broadening their pool of job opportunities.

For example, by identifying the mix of core competencies and specialised skills of an Advertising and Sales Manager (see Chart 19), Jobs Hub is able to then show jobs with current vacancies that have similar skills such as Sales Representative, ICT Sales Professional, ICT Manager, Contract and Program Administrators and Health and Welfare Managers.

Chart 19: Specialised skills of an Advertising and Sales Manager

Source: Burning Glass Technologies, NSC analysis

Source: Burning Glass Technologies, NSC analysis

Chart 19

Analysis from the NSC shows that skills are transferable across jobs, opening multiple job opportunities. The top five skills employers seeking ‘Advertising and sales managers’ are looking for include communication, marketing management, building relationships and campaign management. Of these skills, communication and marketing are the most in demand with about 38% of employers seeking communication skills, and about 26% seeking marketing skills.

Blue circle with white outline of computer monitor with Jobs Hub and magnifying glass

Jobs Hub enables people to search jobs in demand by location and connect directly to a job vacancy on the Department of Education, Skills and Employment website.

Figure 6: Jobs with similar skills

Source: NSC analysis Jobs Hub, 2 June 2020 data

Source: NSC analysis Jobs Hub, 2 June 2020 data

Figure 6

The figure displays the jobs with similar skills to advertising and sales managers being – Contract and Program Administrators, Sales Representative, Health and Welfare Manager, ICT Sales Professional, ICT Manager (highlighted).

Once the transferable skills have been identified to move from one job to another, skills gaps can then be identified along with the reskilling and upskilling that will be required.

Chart 20 demonstrates what skills would be needed to transition from an Advertising and Sales Manager to an ICT Manager.

Chart 20: Transferable skills and skills gap (Advertising and Sales Manager and ICT Manager)

Source: Burning Glass Technologies, NSC analysis

Source: Burning Glass Technologies, NSC analysis

Chart 20

The analysis also identifies skill gaps between jobs. Chart 23 shows that if you move from ‘Advertising and sales manager’ to ‘ICT manager’, you likely already have the project management, communication, organisational and planning skills you require; however, you may need to acquire other skills, such as scrum, prince, SAP, problem solving and vendor relations skills.

The NSC is working towards being able to match skills gaps with a training course or qualification.