Clerical and Administrative Workers provide support to businesses by organising, storing, manipulating and retrieving information. Employment is spread widely across industries but most jobs are likely to be office-based.
Top employing occupations
|Contract, Program and Project Administrators|
|Purchasing and Supply Logistics Clerks|
|Couriers and Postal Deliverers|
|Inspectors and Regulatory Officers|
|Transport and Despatch Clerks|
|Insurance, Money Market and Statistical Clerks|
|Call or Contact Centre Workers|
|Credit and Loans Officers|
There are opportunities in this group for workers who do not hold post-school qualifications, with more than a third of this group not having completed further study. Around one in five Inquiry Clerks and Receptionists are aged 15 to 24 years old, indicating this occupation is suited for job seekers looking for entry level positions.
This workforce is mainly female, with women accounting for 73% of these workers. Within this group, though, there is some variation, with women making up 95% of Personal Assistants and Secretaries but only 33% of Clerical and Office Support Workers.
Sources: ABS, Australian and New Zealand Standard Classification of Occupations; ABS, Characteristics of Employment; ABS, Education and Work; ABS, Labour Force (seasonally adjusted and annual averages of original data); National Skills Commission, Employers' Recruitment Insights.