The National Skills Commission is subject to the Privacy Act 1988 (the Privacy Act) and to the requirements of the Australian Privacy Principles (APPs) contained in the Privacy Act. We also follow applicable guidelines issued by the Office of the Australian Information Commissioner (OAIC).
- the types of personal information that we collect, hold, use and disclose
- our personal information handling practices
- why we collect your personal information how we use and disclose it and how we protect personal information we hold
- the legal basis for collecting, using and disclosing your personal information
- whether we are likely to disclose personal information to overseas recipients
- how you can access your personal information, correct it if necessary and complain if you believe it has been wrongly collected or inappropriately handled.
How we handle your personal information
The Commissioner provides trusted and independent intelligence on Australia’s current and future skills, education, and jobs.
Under the direction of the Commissioner, the Commission provides expert advice and national leadership on the Australian labour market and current, emerging and future workforce skills needs. We collect, hold, use and disclose personal information for a variety of purposes, including:
- performing our management, employment and personnel functions in relation to our staff and contractors
- performing our legislative and administrative functions
- policy development, research and evaluation
- data sharing or data integration with other Australian Government agencies, including but not limited to, data sharing or data integration with the Australian Bureau of Statistics for the Multi-Agency Data Integration Project and the Data Integration Partnership for Australia
- complaints handling
- administering requests received by us under the Freedom of Information Act 1982 (Cth) and the Privacy Act
- preventing, detecting, investigating or dealing with fraud or corruption against the Commonwealth
- program management
- contract management
- management of correspondence with the public.
We only collect, hold, use and disclose personal information for a lawful purpose that is reasonably necessary or directly related to one or more of our functions or activities or where otherwise required or authorised by law.
We will only use your personal information for the purpose for which we collected it unless we are required to do so by law, or we can do so in accordance with the Privacy Act.
The Commission directly collects some of your information—including personal information—via its website. Generally, this information is collected to enable the Commission to properly and efficiently carry out its functions and deliver services to you.
No attempt is made to identify you through your browsing other than in exceptional circumstances, such as an investigation into the improper use of the website.
Information may be collected by:
Type of information:
Information collected to:
Social media platforms
Your browser type
Your browser language
Your server address
Your location (where location services are enabled on your device)
Your top level domain name (e.g. ‘.com’, ‘.gov’, ‘.au’, ‘.uk’)
Date and time you accessed a page on our site
Pages accessed and documents viewed on our site
How our website was accessed (e.g. from a search engine, link or advertisement)
Measure the effectiveness of our content
Better tailor our content to our audience
Freedom of Information
You can request access to documents held by the Commission under the Freedom of Information Act 1982 (FOI Act).
The FOI Act gives any person the right to:
- request access to copies of documents we hold (unless they are exempt)
- ask for information we hold about you to be changed or annotated if it is incomplete, out of date, incorrect or misleading, and
- seek review of our decision not to allow you access to a document or not to amend your personal record.
A request for access to documents can be refused if they are exempt. Documents may be exempt if, for example, they relate to national security, contain material obtained in confidence or are subject to legal professional privilege, are Cabinet documents or contain personal information about another person.
You may wish to access our FOI Disclosure Log to see if the information you are seeking has already been made available.
Documents available outside the FOI Act
In some circumstances you can request access to information, including personal information we hold about you, without following a formal process under the FOI Act.
You should also check the information we have published under the Information Publication Scheme and FOI Disclosure Log to see if what you are seeking is already available.
How to make an FOI request
Applications for access to documents must:
- be in writing;
- state that the application is made under the FOI Act;
- provide enough information concerning the documents sought as is reasonably necessary to enable a responsible officer of the National Skills Commission to identify them; and
- give details of how notices may be sent to the applicant (for example, a postal or email address).
You can send your request:
FOI Contact Officer
National Skills Commission
Department of Education, Skills and Employment
GPO Box 9880
CANBERRA ACT 2601
If you require assistance with your request, please contact the FOI Contact Officer on 02 6240 0393 or by email at email@example.com.
Fees and charges
There is no application fee for an FOI request.
There are no processing charges for requests for access to documents containing only personal information about you. However, processing charges may apply to other requests.
The most common charges are:
Search and retrieval: time we spend searching for or retrieving a document
$15.00 per hour
Decision making: time we spend in deciding to grant or refuse a request, including examining documents, consulting with other parties, and making deletions
First five hours: Nil
Transcript: preparing a transcript from a sound recording, shorthand or similar medium
$4.40 per page of transcript
$0.10 per page
Inspection: supervision by an agency officer of your inspection of documents or hearing or viewing an audio or visual recording at our premises
$6.25 per half hour (or part thereof)
Delivery: posting or delivering a copy of a document at your request
Cost of postage or delivery
If we decide to impose a charge, we will give you a written estimate and the basis of our calculation. Where the estimated charge is between $20 and $100, we may ask you to pay a deposit of $20, or where the estimated charge exceeds $100, we may ask you to pay a 25% deposit before we process your request.
You can ask for the charge to be waived or reduced for any reason, including financial hardship or on the grounds of public interest. If you do so, you should explain your reasons and you may need to provide some evidence.
What you can expect from us
We will acknowledge your request within 14 days of receipt. If a decision is made to impose a charge, we will give you an estimate of the charges that apply to your request. A decision on a request will be provided within 30 days of receiving a valid request unless that time has been extended. If a document contains information about a third party, we may need to consult them and may need to extend the time to give you our decision by another 30 days. We may also seek your agreement to extend the time by up to 30 days if your request is complex.
If you disagree with our decision
When a decision about your FOI request is made, we will send you a letter explaining our decision and your review rights.
You can ask for the following decisions to be reviewed:
- decisions where we refuse to give you access to all or part of a document or we defer giving you access
- decisions where we impose a charge
- decisions where we refuse to change or annotate information about you that you claim is incomplete, incorrect, out of date or misleading.
A third party who disagrees with our decision to give you documents that contain information about them can also ask for our decision to be reviewed.
You can request in writing that we reconsider our decision through an internal review. An internal review will be conducted by another officer in our agency. We will advise you of our new decision within 30 days of receiving your request.
Information Commissioner review
You can ask the Australian Information Commissioner to review our original decision or our decision on internal review within 60 days of the date of decision (or 30 days after you are notified if you are an affected third party). The Information Commissioner can affirm or vary the decision or substitute a new decision. More information is available at the Office of the Australian Information Commissioner (OAIC) website.
If you are unhappy with the way we have handled your request, you can complain to the Australian Information Commissioner who may investigate our actions. More information is available on the Office of the Australian Information Commissioner (OAIC) website.
If you require assistance with your request, please contact 02 6240 0393 or email firstname.lastname@example.org.
Information Publication Scheme
The Information Publication Scheme (IPS) is established under the Freedom of Information Act 1982. The IPS aims to transform the freedom of information framework from one that responds to individual requests for access to documents to one that requires agencies to take a proactive approach to publishing information. You can find out more about the IPS on the Office of the Australian Information Commissioner website.
Under the IPS:
- Australian Government agencies are required to publish agency plans
- specific categories of information must be published
- agencies may proactively publish other government information.
The National Skills Commissioner’s functions and powers
The Commissioner is appointed under the National Skills Commissioner Act 2020 (Cth) and seeks to provide trusted and independent intelligence on Australia’s current and future skills, education and jobs.
Our role is to provide expert advice and national leadership on the Australian labour market and current, emerging and future workforce skills needs. The NSC's focus is on 3 long-term outcomes:
- to make an enduring and relevant contribution to labour market information
- to improve the quality, accessibility and relevance of Vocational Education and Training (VET)
- to contribute to a labour market that effectively aligns skills needs with education and training
Other information you can find on this website includes:
- a register of the Privacy Impact Assessments completed by the Commissioner since August 2020
- the Commission’s operational information
- details of the Commission’s organisational structure
- Reports on Australia’s current, emerging and future workforce skills needs
- Disclosure log and routinely requested information
This website is managed by the National Skills Commission (the Commission), within the Department of Education, Skills and Employment. The information on this website is presented by the Commission for the purpose of disseminating information to the public.
The Commission monitors the quality of the information available on this website and updates the information regularly. However, the Commission does not make any representation or warranty about the accuracy, reliability, currency or completeness of any material contained on this website or on any linked site.
While we make every effort to ensure that the material on this website is accurate and up-to-date, you should exercise your own independent skill and judgement before you rely on it. This website is not a substitute for independent professional advice and users should obtain any appropriate professional advice relevant to their particular circumstances.
Links to other websites are inserted for convenience and do not constitute endorsement of material at those sites, or any associated organisation, product or service.
In some cases the material on this website may incorporate or summarise views, standards or recommendations of third parties or comprise material contributed by third parties (‘third party material’). Such third party material is assembled in good faith, but does not necessarily reflect the considered views of the Commission, or indicate a commitment to a particular course of action. The Commission makes no representation or warranty about the accuracy, reliability, currency or completeness of any third party information.
The Commission is not liable for any loss resulting from any action taken or reliance made by you on any information or material posted on the website (including, without limitation, third party information). You obtain access to this website at your own risk and the Commission accepts no responsibility for any interference, loss, damage or disruption to your own computer system which arises in connection with your use of this website or any linked website. You must take your own precautions to ensure that the process which you employ to obtain access to this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.
This website is managed by the National Skills Commission, within the Department of Education, Skills and Employment (the department).
The department supports and encourages the dissemination and exchange of information provided on this website. The department has applied the Creative Commons Attribution 4.0 International Licence to content on this website, except where otherwise indicated or listed below:
- content supplied by third parties
- the National Skills Commission logo
- the Commonwealth Coat of Arms
- material protected by a trade mark
- any images and/or photographs.
The details of this CC BY licence are available on the Creative Commons website: www.creativecommons.org.
Use of all or part of any material on this website must include the following attribution:
© Commonwealth of Australia
The terms under which the Commonwealth Coat of Arms can be used are set out on the Department of the Prime Minister and Cabinet’s website: http://www.dpmc.gov.au/government/its-honour
Please address requests and enquiries concerning further authorisation to:
The Copyright Officer
Department of Education, Skills and Employment
GPO Box 9880 Canberra ACT 2601
Or emailed to email@example.com.
What information do we collect?
We may collect your personal information if you use the feedback or subscription facility on this website. Personal information including email address, name and postcode will be collected so that we can provide you with regular updates. Providing us with this information is voluntary. However, if you choose not to provide us with the requested information, we cannot send you our email newsletter. Our updates are offered as an ‘opt in’ subscription. You can 'opt out' at any time by clicking the unsubscribe link at the bottom of the newsletter.
You may request access to your information at any time. To access, update or correct your personal information, or for more information on our privacy obligations, contact the department.
This website uses Google Analytics, a reporting service provided by Google, Inc. (‘Google’) and its subsidiaries. Visit the departments website for more information about our active collection of data.
You may link to the Commission’s website at your full expense and responsibility. In doing so you must not alter any of the website's contents, frame or reformat the files, pages, images, information and materials from this website on any other website. The Commission reserves the right to prevent linking.
Freedom of Information Disclosure Log
The information described in our disclosure log has been released by the National Skills Commission under the Freedom of Information 1982 (FOI Act) and is available for public access. We maintain at least two financial years of disclosure log entries on our website.
Section 11C of the Freedom of Information Act 1982 (the FOI Act) requires agencies and ministers to publish information which has been released under the access provisions of the FOI Act, subject to certain exceptions. This is commonly known as the 'disclosure log' requirement. This requirement commenced on 1 May 2011.
To date, the National Skills Commission has not released any documents in response to requests made under the FOI Act. When the National Skills Commission has a requirement to publish a disclosure log, it will do so here.
Gifts and Benefits Register
Gifts and benefits accepted by the National Skills Commissioner or any other departmental official within the Commission.