Australian Jobs 2021

Administrative and Support Services

Annual Employment Growth (%)

Administrative and Support Services is a small but essential industry which covers many services including office administration, debt collection, call centres, travel agencies, building cleaning, pest control and gardening services. Given the top two employing occupations in this industry are cleaner roles, demand for these services is likely to be maintained as businesses increase both the frequency and rigorousness of their cleaning schedules in response to the COVID-19 pandemic.

Top employing occupations

Occupation	This industry	All industries
Commercial Cleaners	84,700	167,000
Gardeners	31,700	83,000
Domestic Cleaners	27,900	39,500
Human Resource Professionals	26,200	80,400
Tourism and Travel Advisers	11,000	12,600
General Clerks	12,200	311,200
Garden and Nursery Labourers	11,100	35,500
Packers	9,500	71,300
Conference and Event Organisers	9,400	28,700
Human Resource Managers	7,900	72,000
Call or Contact Centre Workers	7,400	33,600
Handypersons	7,400	46,700
Other Hospitality, Retail and Service Managers	7,000	76,800
Other Cleaners	6,800	10,500
Advertising, Public Relations and Sales Managers	6,200	156,500
Other Miscellaneous Labourers	5,700	70,500
Other Farm, Forestry and Garden Workers	5,500	12,200
Housekeepers	5,000	28,100
Accounting Clerks	4,600	144,100
Information Officers	4,400	88,300

This industry provides good part-time employment opportunities, with 43% of the workforce employed in this manner. Many jobs also do not need post-school qualifications, although some practical experience may be highly regarded by employers. Jobs like cleaning and gardening can be physically demanding and may not be suited to all job seekers.

Sources: ABS, Labour Force (seasonally adjusted and annual averages of original data); ABS, Characteristics of Employment; ABS, Education and Work.