Retail Trade

Australian Jobs 2021

Retail Trade

Annual Employment Growth (%)

Retail Trade was one of the industries most severely affected by COVID-19, however, employment in the industry has rebounded strongly. Across 2020, 21% of businesses in this industry reported that COVID-19 had a positive impact on their business, likely driven by increased sales volume at grocery stores and for home office equipment such as electronics and furniture. Retail Trade remains Australia’s second largest employing industry.

Top employing occupations

Occupations This industry All industries
General Sales Assistants 389,800 586,200
Retail Managers 153,200 262,500
Checkout Operators and Office Cashiers 118,600 142,100
Shelf Fillers 62,800 65,000
Storepersons 36,800 137,900
Pharmacy Sales Assistants 36,100 38,200
Retail Supervisors 33,600 44,400
Pharmacists 28,600 42,600
Motor Vehicle and Vehicle Parts Salespersons 24,700 27,800
Purchasing and Supply Logistics Clerks 18,200 94,000
Butchers and Smallgoods Makers 16,100 20,700
Advertising, Public Relations and Sales Managers 15,200 156,500
Sales Representatives 14,900 65,900
General Clerks 12,600 311,200
Motor Mechanics 12,600 106,600
Service Station Attendants 9,100 9,600
Accounting Clerks 10,600 144,100
Packers 9,900 71,300
Advertising and Marketing Professionals 9,800 88,900
Delivery Drivers 9,700 74,900

Retail employs more young people than most other industries. This is because entry level roles within the industry generally do not require prior experience or qualifications, with half the workers having no post-school qualifications. Many occupations in the industry can also provide flexible hours, allowing work around school and other commitments.

It is important to remember that jobs in this industry might not always be formally advertised. When looking for work in Retail Trade remember to ask friends, family and any other contacts if they are aware of any job opportunities. Opportunities might be available by word-of-mouth, or via signs in shop windows and through social media.

Sources: ABS, Labour Force (seasonally adjusted and annual averages of original data); ABS, Characteristics of Employment; ABS, Education and Work.