Annual employment growth
Sales Workers sell goods, services and property, and provide sales support. A large share of these workers is employed in Retail Trade (62%).
Few jobs in this group require post-school qualifications and the workforce is relatively young (40% are aged 15 to 24 years).
Top employing occupations
These jobs are often people’s first employment and the seven day a week trading hours of many retail stores create part-time employment opportunities for students (58% of jobs are part-time).
Jobs are often advertised through informal methods, while some vacancies are filled through applicants approaching employers for work. Research by the National Skills Commission (NSC) indicates that for employers recruiting Sales Workers around 28% advertise by word-of-mouth, 16% use social media and 12% are approached directly by a job seeker.
The NSC's 2021 Skills Priority List anticipates strong projected future demand for the following Sales Worker occupations: Pharmacy Sales Assistant, Insurance Agent and Motor Vehicle or Caravan Salesperson.
Employment by occupation subgroup, Sales Workers
|Employment||Employment Profile||Workforce Educational Profile||Projected Employment|
|Employ’t May 2021||5 year change
to May 2021
|Part-time||Female||Aged 15 to 24 years||Aged 55 years or older||Bachelor degree or higher||Cert III or higher VET qual||No post-school qual||5 year change to May 2025|
|Sales Representatives and Agents||182.9||-20.2||-9.9||17||42||7||22||34||33||28||2.7|
|Sales Assistants and Salespersons||765.1||-0.1||0.0||64||60||45||13||15||21||58||1.9|
|Sales Support Workers||189.7||11.4||6.4||76||71||52||11||15||16||62||1.9|
|All Sales Workers||1,101.3||-39.1||-3.4||58||59||40||14||19||22||53||2.0|
Sources: ABS, Australian and New Zealand Standard Classification of Occupations; ABS, Characteristics of Employment; ABS, Education and Work; ABS, Labour Force (seasonally adjusted and annual averages of original data); National Skills Commission, Employers’ Insights on the Australian Labour Market: 2020 Data Report; National Skills Commission, Skills Priority List, 2021.